Join our sustainability mission

Give Back to Move Forward

hideout buy back program

How it works?

Step - 1

Submit Product Details

Select the product(s) you'd like to return (only available to items before 2025) and select the condition (only available to items Really Used, Used and New).

Step - 2

Enter Location

Give us your location (currently open to EU and US-based customers only).

Step - 3

Instant Gift Card Offer

Based on the item’s condition, original value, and original release date.

Step - 4

Accept & Ship

You will receive a prepaid return label and the product(s) will be shipped back to us at no cost to you.

Step - 5

Receive Gift Card

After verification, the gift card will be issued and sent via email. Only valid for customers with an active online account on our website.

Why this matters

At hideout, we’re committed to sustainability through a circular fashion initiative that extends the end-of-life cycle of our garments. By returning your past pieces, you help us reduce waste, move away from fast fashion, and build a more responsible future - together; while earning a gift card in return.

FAQ’s

Select the product(s) you'd like to return from previous collections (only available to items before 2024) and indicate condition should be New, Used, Really Used

Currently open to EU and US-based customers only.

You will receive a prepaid return label and the product(s) will be shipped back to us at no cost to you.

No, the shipping is on us. You will receive a prepaid return label and the product(s) will be shipped back to us at no cost to you.

After verification, the gift card will be issued and sent via email. Only valid for customers with an active online account on our website.

Give Back to Move Forward

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Your prepaid return label will be sent to you via email.

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Once we receive your return, we will verify the item(s). After successful verification, you will receive your gift card via email. Please note that the gift card is only valid for customers with an active online account on our website.

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